About / Tips / FAQ

About

VONJET Silhouettes creates custom, personalized silhouettes. Each silhouette is individually designed, crafted and treated like the unique piece of art that it is.

Unlike a picture, a silhouette focuses on traits rather than the details. Silhouettes don't just capture a moment, they capture a person. The result is something that is both beautiful and timeless. Our aim is to create silhouette art pieces that are so beautiful and personal that they will be cherished by their owners for generations. 

 

Silhouette Tips

We treat each silhouette as a commissioned work of art. As such, we artistically interpret each profile and individually draw each detail. The picture you send to us doesn't need to be perfect and using a camera phone is just fine. However, if you follow the tips below, your picture will better and more accurately capture the subtle details of the picture's subject.  

 

  • The Direction Facing option corresponds to the direction the profile is facing when looking at it. The example shown here is facing right. 
  • The profile picture should be taken in a well-lit area with a solid background.
  • The camera should be level (not above or below) the subject’s face. 
  • The subject's face (especially their lips) should be as relaxed as possible. 
  • Make sure the subject is facing straight ahead and that all of their features can be seen. If their head is to the left or right, their features will appear smaller. If they're looking up or down, their jawline won't look correct. A good way to take a profile picture of a wiggly child is to have them watch a show and then take a picture as they are staring at the screen straight in front of them.
  • The subject's hair style is an important consideration when taking the picture. Adding hair bows and clips are a good way to add a unique touch to a silhouette. If you scroll through our Facebook page or Gallery, you'll see a ton of examples of different hair styles and embellishments on silhouettes.  

 

 

 

FAQ

 

Do the silhouettes come ready to display?
Yes! All of our silhouettes come completely ready to be wall-hung. Our small stained and painted silhouettes come ready to be either freestanding or wall-hung.
 

Do you make an exact copy of the profile picture I submit?

No. We make silhouettes of people, not pictures. Each image is artistically interpreted as we aim to capture the person. We treat each silhouette as a commissioned work of art. This means we may add or change details in creating your silhouette. 

 

What size should I order? 

The most important factor in determining the silhouette size is the space where you're putting it. It has to fit where you want to display it! However, we've found that the standard size looks best for the actual silhouette. 

 

Do you offer custom sizes?

We will create any size you want. If you need a size that is not a standard option, please just email us what you need to info@vonjetsilhouettes.com and we’ll send you the price. 

 

Do you make custom silhouettes of things other than faces?

Yes, we love to be challenged :). There are so many things that make great silhouettes such as animals, a group, a ballerina, a marriage proposal etc. If you’re interested in doing something like this, please email us at info@vonjetsilhouettes.com and we’ll get started on your idea.

 

What  happens if my order is damaged in shipping?
It's rare but from time to time our shipping companies will damage an order. If this happens to you we will happily replace any item that has been damaged. Please just email us pictures to info@vonjetsilhouettes.com and we'll take care of it right away.

 

Can I return or cancel my order?

We want to make sure you are getting what you paid for! So, we are happy to replace any silhouette that has an error, defect or shipping damage. If your silhouette is being replaced due to one of these issues we can make any changes you'd like to make as long as they don't change the value of the silhouette. Because all of our silhouettes are custom-made, one-of-a-kind art pieces, we cannot accept returns based on artistic interpretation or order cancellations once an order is in production.

 

What is your turn-around time?

All of our silhouettes are individually designed and hand made so they require time and attention to get just right. We know that your silhouette will adorn your walls forever, so we take the time to make sure each one is a work of art, no matter how long it takes. Your silhouettes will ship within approximately four weeks from being ordered.